Immigration Analyst

Listing expiry: 24 October 2026

About the role

Role Overview

The Immigration Analyst supports a US immigration practice by preparing accurate, complete case files for paralegal review. The role manages client intakes, questionnaires, petitions, supporting documents, and government forms from start to finish. It requires proactive case ownership, clear communication with US-based colleagues, and a commitment to quality and client service.

Key Responsibilities

• Complete client intakes and issue, track, and review immigration questionnaires for foreign nationals and client contacts.
• Gather, review, and organize supporting documents, identifying gaps or inconsistencies early.
• Draft petitions, support letters, and related case materials in line with firm templates and standards.
• Prepare and complete US immigration forms accurately and completely.
• Assemble complete, review-ready case packages for paralegal review and incorporate feedback promptly.
• Manage assigned cases from intake through paralegal review, anticipating next steps and following through proactively.
• Maintain accurate, up-to-date case records, notes, and documents in the case management system.
• Track deadlines, meet service-level agreements, and flag risks or escalate issues to the supervising paralegal early.
• Compile and summarize case data for reporting to clients, managers, and the team.
• Communicate clearly with the US paralegal and attorney team, provide status updates, raise questions, and close open items.
• Coordinate across time zones to ensure seamless handoffs and avoid delays in case progress.
• Respond promptly and professionally to foreign national and client contact inquiries about case status and document requirements, with supervisor guidance.
• Follow firm standards and policies to support regulatory, operational, and client compliance.
• Follow data privacy, information security, and case management protocols when handling sensitive personal information.
• Review work for accuracy, completeness, and consistency before submitting it for review.
• Help develop and document processes, checklists, and best practices for the growing support function.
• Share knowledge, support onboarding of new team members, and contribute to team and individual productivity goals.
• Identify opportunities to improve efficiency, quality, and the client experience.

Qualifications & Experience

• Bachelor’s degree in law, paralegal studies, or a related field preferred, or equivalent work experience.
• 3–5 years of experience in US immigration case preparation, including intakes, questionnaires, petitions, and forms.
• Experience preparing case files for paralegal or attorney review.
• Hands-on experience with immigration case management systems; INSZoom strongly preferred.
• Experience working with US-based teams across time zones.
• Proficiency in MS Word, Excel, and Outlook.
• Excellent written and verbal English, with the ability to proofread and draft fluent, grammatically correct prose without AI tools.
• Strong attention to detail and the ability to produce accurate, complete, well-organized work with minimal rework.
• Proactive ownership, organization, effective prioritization, and the ability to meet deadlines in a fast-paced environment.
• Clear communication, a client-focused approach, and the ability to build collaborative working relationships.

Additional Details

• The role is in-office and involves working directly with a US-based paralegal.
• The position offers an opportunity to help establish and develop the immigration support function, including its processes, standards, and ways of working.
• Success measures during the first 12 months include consistently complete and accurate case files, meeting deadlines and service-level agreements, early escalation of issues, reliable communication with the US paralegal team, accurate case records, and active contributions to process development.