Senior Fraud Investigator

Listing expiry: 22 October 2026

About the role

Role Overview

The Senior Fraud Investigator is responsible for leading complex or high-impact investigations, identifying emerging fraud patterns, and serving as a subject matter expert within the fraud function. The role requires independent judgment in managing complex cases and contributing to fraud prevention, risk mitigation, and investigative process improvements.

Key Responsibilities

• Lead complex fraud investigations involving multiple accounts, transactions, channels, or subjects.
• Identify and analyze emerging fraud trends, typologies, and risk indicators.
• Conduct root cause analysis of fraud events and identify opportunities to strengthen fraud controls.
• Use internal systems, reporting, and available data sources to investigate linked activity and suspicious patterns.
• Prepare comprehensive case documentation, investigative summaries, and escalation materials.
• Support high-priority escalations and complex fraud events requiring timely containment and coordination.
• Partner with operations, compliance, legal, technology, and other stakeholders to support investigative outcomes.
• Improve investigative procedures, documentation standards, and case management practices.
• Provide subject matter expertise and guidance to business partners and team members.
• Identify opportunities for process improvement and stronger fraud mitigation practices.
• Protect confidential company and client data against unauthorized access, improper transmission, and unapproved disclosure.

Qualifications & Experience

• Minimum of 3–7 years of progressive experience in fraud investigations, financial crimes, or financial services risk management.
• Strong experience conducting complex investigations involving multiple data points, linked accounts, and suspicious activity patterns.
• Strong knowledge of fraud typologies, investigative techniques, and fraud risk management practices.
• Ability to identify emerging fraud patterns and translate findings into actionable recommendations.
• Ability to operate independently and exercise sound judgment in high-risk or ambiguous matters.
• Strong analytical, critical-thinking, and problem-solving skills.
• Exceptional written and verbal communication skills.
• Ability to communicate effectively with senior stakeholders and cross-functional partners.
• Strong attention to detail and commitment to quality.
• Proficiency with case management, monitoring, and reporting tools.
• Experience in banking, financial services, retirement services, wealth services, fintech, or law enforcement.
• Experience supporting fraud-control improvements or investigative process enhancements.
• Certifications such as CFE, CAMS, or CFCS are a plus.
• A bachelor's degree or an equivalent combination of education and relevant experience is preferred.

Additional Details

• The role is an individual-contributor position with no supervisory responsibilities.
• The employer identifies People Matter, Quality First, and Integrity Always as its core values.
• Ascensus is an equal opportunity employer.
• The employer warns applicants that it will never request payment or require candidates to purchase equipment.