Litigation Paralegal

Listing expiry: 20 October 2026

About the role

Role Overview

Manages post-charge-off accounts through the litigation process, including account documentation, attorney-vendor oversight, legal workflow monitoring, judgment activity, settlements, and account recalls. Handles sensitive account conditions while ensuring compliance with legal, regulatory, and internal policy requirements. Coordinates with internal teams and external vendors, maintains accurate records, supports quality control, and escalates issues as needed.

Key Responsibilities

• Manage post-charge-off litigation accounts, including legal documentation, attorney-vendor oversight, workflow tracking, judgments, settlements, and recalls.
• Review accounts against documented placement criteria, account history, required information, state-specific requirements, and hardship or cautionary indicators.
• Identify and apply exclusion criteria involving bankruptcy, military status under SCRA, fraud, disputes, deceased-account indicators, and other legal or operational exceptions.
• Approve or reject accounts according to established criteria, record required outcomes and auxiliary codes, and escalate ambiguous or exceptional cases to management.
• Perform revalidation reviews for accounts scheduled for charge-off within 10 business days and confirm continued eligibility.
• Handle bankruptcy, military-status, fraud, complaint, dispute, and other complex account conditions.
• Monitor legal and regulatory compliance, identify risks, escalate issues, maintain accurate documentation, and support quality control.
• Collaborate with internal teams and external vendors, manage detailed tasks independently, and use Microsoft 365 and operational reporting tools.

Qualifications & Experience

• Paralegal certification from an accredited program, or equivalent degree or experience.
• Three to five years of relevant experience.
• Strong analytical, organizational, and communication skills.
• Strong commitment to client service and ability to work independently.
• Ability to organize and manage a large volume of detailed tasks.
• Strong attention to detail, critical-thinking skills, and ability to complete complex tasks with minimal oversight.

Additional Details

• The role works under direct supervision using established principles, practices, and procedures.
• Shift timing: 6:30 p.m. to 3:30 a.m. IST.
• The posting may close earlier due to a high volume of applicants.
• Disability accommodations are available during the application and hiring process.