IDFC FIRST BankMumbai, Maharashtra, IndiaOn-siteFull-time3–7 years
Listing expiry: 18 October 2026
About the role
Role Overview
Support the Government Banking Group in business acquisition, government-account onboarding, compliance coordination, portfolio reviews, and market intelligence. The role helps business and operations teams identify government-sector opportunities, resolve account-opening matters, and improve processes that support growth, primarily in Current Account and Savings Account (CASA) business.
Key Responsibilities
- Drive go-to-market initiatives to deepen relationships and acquire targeted government-sector business for CASA growth.
- Curate, validate, and classify government-client database information to help business teams identify and prioritize prospects.
- Act as the single point of contact for account-opening queries and facilitate timely onboarding of important government relationships.
- Coordinate operational and statutory matters, including audits, periodic portfolio reviews, and Re-KYC requirements.
- Prepare and release management information system (MIS) reports, dashboards, and qualitative business insights.
- Gather market intelligence on Central and State Government schemes, programmes, new initiatives, and market developments.
- Refine relevant information into actionable insights to support business strategy and implementation.
- Collaborate with internal stakeholders across operations, current-account processes, treasury, risk, compliance, and legal teams.
- Develop frameworks to monitor customer acquisition and identify opportunities to improve processes and performance.
- Engage with government clients when required, in coordination with the relevant business units.
Qualifications & Experience
- Graduate in any discipline.
- 3–7 years of experience.
Additional Details
- The role supports the Government Banking Group and contributes to business growth, operational coordination, and compliance-related activities.